Question 1

Are you insured?

Accepted Answer

Yes. We are licensed and insured, and our crews are background-checked.

Question 2

Do I need to be home?

Accepted Answer

No. Many customers provide a key or entry code, which we keep secure.

Question 3

What if I'm not happy?

Accepted Answer

Tell us within 48 hours and we return to re-clean at no charge.

Question 4

Do you bring supplies?

Accepted Answer

Yes. Eco-friendly products are available for $10.

Question 5

Can I pause or cancel a plan?

Accepted Answer

Existing subscriptions retain their accepted commitment. Cancellation requires 14 days’ written notice before billing, and billing cannot end before the minimum commitment. Plans may be paused for up to 60 days with 7 days’ notice; see the service agreement.

Straight answers. Better peace of mind.

Straight answers.

A cleaner home starts here.